IIPM, GURGAON
Do our Ad guys agree? Sanjay Nayak, the Delhi-based President of McCann, believes this is a debate that will continue forever. “It’s like this. If basic human needs – food, shelter, incomes, relationships – are addressed in an imaginative way, then there is little scope for confusion and conflict.
However, there are products and services which, despite a strong central idea at the core, need execution that embraces local sensibilities. Glocal would be a more appropriate approach, I think.” Priti Nair, the dusky Managing Partner at BBH, agrees. “Think Global – Act Local remains my signature mantra! No matter how ball-bustin’ the creative idea is, unless it is coloured, infused and dipped in local nuances, it’s unlikely to rock! Take the classic case of DAAG ACCHE HAI. The basic brief DIRT IS GOOD – which came from the West – had a completely different connotation and one we couldn’t possibly plug in a country where mothers go bonkers cleaning their kids’ clothes. We had to fuse charm with logic and sell the idea that if the cause is good, dirt is okay.” Santosh Padhi – Paddy to the Adbiz – is up next with his take. He believes it all depends on the category. “If it’s something like Jeans and the target is youth, then global is definitely possible because of basic shared concerns. Youth everywhere, share the same anxieties about growing up, relationship with parents, conflict with school, establishment and authority, love, future… if one can strike at these strands, then chances are, they will succeed. However, as Priti pointed out, in most cases, local renditions are a necessity because it’s this local flavour and insights that are the main connectors.” Agnello Dias (Head honcho of TAPROOTS along with Paddy) reckons that if a campaign manages to address its constituency, across the board, effectively, nothing like it. It saves everybody from the trauma of cross-over and big buck expenditure… and that’s the main reason for the existence of a global campaign. One doesn’t have to, repeatedly, do localised versions, in every port of call. “Unfortunately, most people go about it the wrong way. It can never be done by design. One has to see how it holds up against different cultures and accordingly adapt – or if necessary – do fresh work that embraces the local milieu. Nike is an outstanding idea of cutting-through work that resonates, globally, without problems because it (consistently) simply, imaginatively and powerfully celebrates their iconic JUST DO IT spirit for different markets in a manner that is understood locally. It is global brand-building at its best,” avers Dias.
At the end of the day, universal truths remain universal truths. If conventions exist everywhere, so does creativity and the challenge is to recognise, understand and endeavour to connect with the growing plethora of opportunities in a shrinking world. Ultimately, the final truth that defines human communication remains writ in stone… If you really want to talk to millions of people, learn how to talk effectively to one. The rest will come naturally.
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Source : IIPM Editorial, 2009
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).
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